I rarely encounter a website that isn’t compatible with Firefox. But I recently encountered the Sony “Connect” music download site and got this message.
We appreciate your interest in the Connect music store, but our store currently only works with Internet Explorer 5.5 and above. You don’t seem to be using that particular browser at the moment, so, unfortunately, we’ll have to part ways until we support the browser you’re currently using or you upgrade to the latest version of Internet Explorer. Please click the Download link below if you’d like to upgrade now.
A few things.
But, it’s not an upgrade.
Posted by James at June 27, 2006 3:34 PMI have the same problem with QuickBooks Online.
Wasn't Java supposed to solve all of these cross-browser and cross-platform problems? Oh, wait, it just got used for that horrible "lake effect."
But seriously, if you're doing client-side scripting, I can understand only supporting one browser. Cuz shit that *should* work across every browser, doesn't. Which is why I tend to stay away from it altogether rather than have to test on every browser, version, and platform (and combination thereof) availible... lest someone using Opera on OS/2 scream that my site is discriminating against them.
The odd thing is that QuickBooks online only uses two pieces of client-side scripting that I can see, so it really should be able to test that across different browsers.
Posted by: DG at June 28, 2006 10:50 AMMaybe then client-side scripting isn't the best solution to the problem.
My view will always be that if you want people to use your stuff, you lean towards standards. And if that breaks, then you go with the least common denominator. Unless you just can't get even close to the necessary user experience you're seeking without being exclusive.
We're not talking about some browser scripter on his own somewhere. We're talking about a large corporation with the resources of a large corporation.
It doesn't make them evil, it just means I'm not going to consider their service. The annoyance for me is only momentary.
I have some free music download points I was going to use there. Small freebies like that is their way of getting me in the door. 'Cause once I'm there, they know I might spend money. However, the door isn't as open as it ought to be.
Maybe I'm just not in the target demographic.
Posted by: James at June 28, 2006 12:04 PMYeah, I got kind of annoyed that most of the legal music download sites all want you to install their special software and such. Which I really don't want to do. I wound up starting to use PureTracks because its one of the only places I've found that a) I can buy right through my Windows Media Player without installing seperate software and b) I don't have to pay some kind of monthly subscription.
Posted by: DG at June 28, 2006 4:12 PMI know people have similar complaints about iTunes, and I probably would be pissed off at them, too, if I hadn't already been using iTunes before and liked it so much. I drank the cool aid on iTunes long before the iTunes store opened. But I still scrub the DRM off my files so I can play them as MP3s on MP3 players.
Everybody is looking for how to make money on this; Apple got there first and is enjoying some success. But for the end user, if you care about what software you run, you're made to jump through hoops.
Posted by: James at June 28, 2006 4:20 PM